• Master Jeweler On-Site

  • GIA-Trained Expertise

  • Same/Next Day Jewelry Repairs Available

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John Roxburgh The Jeweler at Forever Rox Fine Jewelry repairing a diamond ring

Meet Your Jeweler — John Roxburgh

Entrust your cherished jewelry to Forever Rox's in house jeweler, John Roxburgh, and witness the magic of restoration unfold. With a wealth of expertise, 20+ years of experience, meticulous attention to detail, dedication to perfection and a passion for craftsmanship, John Roxburgh transforms worn-out pieces into radiant treasures. Breathing a new life into every piece he touches.

Proudly serving Lake Tahoe, Incline Village, Tahoe City, Truckee, South Lake Tahoe, Reno, and Carson City.

  • Cleaning & Inspection

    Complimentary checkups & cleanings to prevent loss & keep your piece fresh.

  • Ring Resizing (Gold, Platinum, Silver)

    Comfort-fit, eternity bands, same-day options available.

  • Stone Tightening & Re-Setting

    Diamonds & colored gemstones, microscopic setting.

  • Prong Re-Tipping & Re-Building:

    Secure worn prongs to protect your stones.

  • Shank Repair & Re-Shanking

    Fix thin or broken bands.

  • Chain & Bracelet Repair

    Chain, Clasp, Links & Bracelet Repair

  • Rhodium Plating & Polishing

    Brighten white gold, refresh any finish.

  • Pearl & Bead Restringing

    Knotted by hand for security.

  • Antique Restoration

    Sensitive, museum-style conservation.

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We also offer Custom Jewelry Design for clients who want to start from scratch or redesign their cherished pieces, as well as Jewelry Appraisals and a stunning collection of Luxury Watches to explore while you wait. 

Our Repair Process

Walk in or book an appointment

Walk in or book an appointment.

Estimate & Timeline

We provide an upfront estimate after inspection, with clear communication if additional work is needed; rush options available.

On-Site Repair by Master Jeweler

Over 90% of all repairs are completed locally in-store at our Incline Village workshop, ensuring your jewelry never leaves Lake Tahoe unless absolutely necessary.

Quality Check & Ultrasonic Clean

Final inspection and polish.

Pickup or Insured Shipping

Local pickup in Lake Tahoe or secure shipping. All items are kept locked up in our safe until pickup.

Proudly Serving Lake Tahoe & Beyond

We are the only store to offer in-house expert jewelry repair in Lake Tahoe, including Incline Village, Tahoe City, Truckee, South Lake Tahoe, Reno, Carson City - and proudly serve clients outside the Tahoe area with secure, insured shipping options. Visit our Incline Village jewelry store or call us today.

Need expert watch service too? Visit our dedicated Watch Repair page to learn more about our timepiece restoration and other services.

Ready to Restore Your Jewelry

930 Tahoe Blvd # 203 Incline Village, NV 89451

Sunday-Monday (Closed)

Tuesday-Friday (10am-5pm)

Saturday (11am-4pm)

FAQ

How much does jewelry repair cost in Lake Tahoe?

Jewelry repair costs vary depending on the type of repair, materials needed, and the condition of the piece. Simple repairs such as ring sizing, chain soldering, or prong tightening are typically less expensive than complex restorations or stone replacement. Forever Rox Fine Jewelry provides free evaluations and repair estimates so you know exactly what to expect before any work begins.

How long does jewelry repair take? Do you offer same-day repair?

Most jewelry repairs are completed within a few days to a week, depending on the complexity of the work. For clients with upcoming events, travel plans, or urgent repair needs, Forever Rox Fine Jewelry offers expedited repair services. With an expedite fee, many repairs can be completed the same day or next day, depending on the type of work required. Ring sizing, chain repairs, polishing, inspections, and certain other services may qualify for expedited turnaround. Contact our team for availability and scheduling.

Can you resize my ring, and what metals can you resize?

Yes. Forever Rox Fine Jewelry offers professional ring resizing for many types of rings. We regularly resize gold, platinum, and silver rings, including engagement rings, wedding bands, and fashion jewelry. During your visit, our team will inspect your ring and determine the safest and most effective resizing method.

Can you fix loose or missing diamonds and tighten stones?

Yes. Forever Rox Fine Jewelry specializes in stone tightening, prong repair, diamond replacement, gemstone replacement, and preventative maintenance. If you notice a loose diamond or gemstone, we recommend having it inspected as soon as possible to help prevent stone loss.

Do you repair jewelry I didn’t buy from Forever Rox Fine Jewelry?

Absolutely. We repair jewelry regardless of where it was originally purchased. Whether your piece came from another jeweler, was inherited, purchased online, or has been in your family for generations, our team is happy to evaluate it and discuss repair options.

Who repairs my jewelry, and is it done on-site?

Over 90% of jewelry repairs are completed on-site at Forever Rox Fine Jewelry by master jeweler John Roxburgh, who has more than 20 years of experience in jewelry repair and custom jewelry design. We are proud to be the only jeweler in the Lake Tahoe area performing the vast majority of repairs in-house, allowing for greater quality control, security, and communication throughout the repair process.

Do I need an appointment, or can I walk in for jewelry repair?

No appointment is necessary. Clients are welcome to walk into our Incline Village showroom during business hours for jewelry repair evaluations, inspections, cleanings, and repair consultations. Appointments are also available for clients who prefer dedicated time with our team.

What areas does Forever Rox Fine Jewelry serve for jewelry repair?

Forever Rox Fine Jewelry proudly provides jewelry repair services for clients throughout Incline Village, Lake Tahoe, Tahoe City, Truckee, South Lake Tahoe, Reno, Carson City, and surrounding communities. We also work with clients outside the region through secure, insured shipping options.

Do you offer free jewelry cleaning and inspections?

Yes. Forever Rox Fine Jewelry offers complimentary jewelry cleaning and check-ups on all jewelry, not just pieces purchased from our store. Regular inspections help identify loose stones, worn prongs, and other issues before they become costly repairs.

Why choose Forever Rox Fine Jewelry for jewelry repair in Lake Tahoe?

Forever Rox Fine Jewelry is the only jeweler in the Lake Tahoe area that performs over 90% of jewelry repairs on-site. Led by master jeweler John Roxburgh, our repair services include ring sizing, stone replacement, prong repair, chain repair, restoration, polishing, and more. Clients throughout Lake Tahoe, Incline Village, Reno, Truckee, and Carson City trust us for expert craftsmanship, personalized service, and transparent communication.